Customer Success Stories

See how companies like yours use Wiraya to drive real action, improve results, and simplify customer communication.

Business Solution: Cross-sell

How to increase revenues from your existing customers? Challenge: Telecommunication operators are losing out on repeatable revenue from their existing customers. Solution: Wiraya triggers personalised communication flows, using interactive voice calls, SMS and landing pages to your current customers to who will be targetted in your upcoming campaigns. Wiraya will inspire action from your customers […]

Business Solution: Connected Driver

How can you inspire drivers to download your latest app and take back control of their data? Challenge: Automotive companies are unable to connect existing and new customers to their vehicles. Solution: Wiraya triggers personalised communication flows, using interactive voice calls, SMS and landing pages to your drivers who have not downloaded or activated your […]

Business Solution: Customer Retention

How can you retain your customers in the fiercely competitive telecommunication industry? Challenge: Telecom Operators are in a vulnerable position at the end of the customer lifecycle. Solution: Wiraya triggers personalised communication flows, using interactive voice calls, SMS and landing pages to your customer so they are able to bind to a new subscription at […]

Business Solution: Digital Payments

Boosting loyalty with smoother payments experience and an environmentally-friendly approach. Challenge: Utility companies have spent serious resources to attract thousands of customers and have most likely already managed to convert 35% of customers to e-invoice. There is just one problem, the majority haven’t. Customers are more exposed to brand messages than ever before and it’s increasingly […]

Business Solution: Automotive Debt Collection

Decrease unpaid invoices without bombarding your customers. Challenge: Missed payments and consumer debt is a growing challenge in the Automotive industry. Solution: Wiraya combines interactive voice calls and personalised text messages into one powerful data-driven communication flow, all focused on engaging and inspiring your customers to pay their invoice on time.

Business Solution: Know Your Customer (KYC)

How can you inspire your players to verify their age and identity? The KYC legislation has put new and existing customer revenues at risk. Even though the user experience when verifying age and identity is proven critical, the real challenge is actually inspiring players to take action and complete this process. For newly registered customers […]

Report: The bombarded consumer

Do you know how your customers like to be communicated with? In this digital age, we’re more exposed to brand messages than ever before. Brands are losing sight of the fundamentals of customer value. Email, phone, text, messaging apps, social platforms, traditional mail – there are so many communication channels that brands are over messaging […]