Customer Communication for Financial Services – WIRAYA Customer Communication for Financial Services | WIRAYA

Customer Communication for Financial Services

Learn how Ikano Bank's new communication strategy reduced late payments

 

Success story: New communication strategy to meet customers on their terms and increase KYC collection

Success story: New communication strategy to meet customers on their terms and increase KYC collection

Ikano Bank is an international bank that offers various financial products and services, including savings, loans, credit cards, and insurance. The bank focuses on providing simplicity and sustainability in its services and strives to build long-term customer relationships. Ikano Bank actively works to improve and develop its customer experience with a focus on increasing customer […]

Video: Learn how Ikano Bank’s New Communication Strategy Reduced Late Payments

Video: Learn how Ikano Bank’s New Communication Strategy Reduced Late Payments

Ikano Bank is an international bank that offers various financial products and services, including savings, loans, credit cards, and insurance. The bank focuses on providing simplicity and sustainability in its services and aims to build long-term relationships with its customers. Ikano Bank actively works to enhance and develop its customer experience with a focus on […]

Success story: Ikano Bank wanted to improve payment rates and work more efficiently in assisting customers who miss paying their invoices on time

Success story: Ikano Bank wanted to improve payment rates and work more efficiently in assisting customers who miss paying their invoices on time

Ikano Bank is an international bank offering various financial products and services, including savings, loans, credit cards, and insurance. The bank focuses on providing simplicity and sustainability in its services and strives to build long-term customer relationships. Ikano Bank actively works to improve and develop its customer experience, with a focus on increasing customer loyalty. […]

Success story: How DNB Finance increased the number of paid invoices by 77%.

Success story: How DNB Finance increased the number of paid invoices by 77%.

How DNB managed to increase the number of paying customers by 77% with a new interactive reminder. Many banks are experiencing difficulties in getting customers to pay invoices on time. Missed payments not only mean credit losses but can also result in dissatisfaction and lost customers in the long run. An unsuccessful payment can of […]

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