LF Västernorrland is a locally customer-owned company, offering all aspects of financial security. From personal advice in banking, pensions, insurance, real estate brokerage, claims settlement, and damage prevention. LF Västernorrland provides insurance for individuals, families, businesses, and employees. Wiraya is a partner for the insurance side B2C in this case.
LF Västernorrland is automating parts of their communication
Watch the video on how a new communication strategy helped increase customer experience and sales opportunities.
From Challenge to Success: PayEx’s Story
Effective Customer Communication Enables a Successful Debt Collection Process for PayEx Sometimes, customers fail to pay their invoices on time. Debt collection is the systematic process of following up on and recovering outstanding debts. Unpaid invoices not only mean lost revenue and reduced liquidity for businesses, but they also risk damaging customer relationships. Since its […]
Smarter customer communication with Volkswagen
In the automotive industry, there are several critical moments in the customer lifecycle that are important for maintaining customer loyalty and optimizing the customer experience. Volkswagen Group, as a leading car manufacturer, has identified key areas where they need to communicate effectively with their customers.
LF Västernorrland: Smarter customer communication
LF Västernorrland is a locally customer-owned company, offering all aspects of financial security. From personal advice in banking, pensions, insurance, real estate brokerage, claims settlement, and damage prevention. LF Västernorrland provides insurance for individuals, families, businesses, and employees. LF Västernorrland was positively surprised by the number of customers activated related to unpaid invoices. Together with […]
Success story: New communication strategy to meet customers on their terms and increase KYC collection
Ikano Bank is an international bank that offers various financial products and services, including savings, loans, credit cards, and insurance. The bank focuses on providing simplicity and sustainability in its services and strives to build long-term customer relationships. Ikano Bank actively works to improve and develop its customer experience with a focus on increasing customer […]