Our Beginnings
From Automation to Innovation
Founded in 2008, Wiraya began with a vision to transform how businesses engage with their customers by blending automation with a personal touch. Starting with basic automated calls, our path has been defined by relentless innovation and growth. Now, our platform leverages advanced AI to deeply personalize customer interactions at every stage of their journey. This ongoing evolution not only showcases our ability to adapt to an ever-evolving technological landscape but also demonstrates our dedication to pioneering solutions that not only meet but exceed the complex demands of modern enterprises. Each innovation is designed to ensure that every customer interaction is not just efficient, but also genuinely engaging and effective.
Our Journey: Pioneering Communication Innovation
Founding and Early Innovation (2008-2014)
Wiraya began by automating phone calls, focusing on deliverability, interactivity, and adding text messaging for comprehensive communication solutions. Early on, we developed sophisticated automation software that integrated seamlessly with CRM systems, setting the stage for multi-channel communication orchestration.
Strategic Evolution (2015-2016)
Transitioning to a managed cloud service, Wiraya incorporated consultancy to enhance outbound communication strategies for mobile engagement. This period marked our expansion into tailored, high-value customer communication strategies and the beginning of our geographical expansion, setting roots in the UK.
AI Integration and Market Expansion (2017-2018)
Wiraya introduced AI-enhanced Business Solutions tailored to industries like iGaming and Telecom. These solutions standardized high ROI communication strategies, fostering scalability and accessibility to high-value opportunities. Our adoption of AI technologies propelled us into new efficiencies and capabilities in customer engagement.
Focus on Scalability and Efficiency (2019-2020)
Focusing on scalability and client outcomes, we refined our technology and services to support more extensive and efficient campaign management. This phase emphasized automating high-value solutions and enhancing customer interaction platforms to cater to a broader market, further solidifying our commitment to transforming customer communications effectively.
Looking Ahead: Shaping the Future of Customer Communications
Today, Wiraya stands at the forefront of combining technology with personalized customer interactions. Our platform continues to evolve, offering businesses across the globe tools to create meaningful and effective customer engagements. As we advance into the future, we remain committed to innovation and excellence in all aspects of customer communication. We are excited to explore new technologies, expand into new markets, and deepen our impact on customer experiences worldwide. Our journey is far from over, and we look forward to leading the charge in transforming how businesses communicate with their customers, ensuring every interaction is as engaging as it is efficient.
Meet Our Team
At Wiraya, we believe that great results come from great people. Our team is a diverse group of experts dedicated to driving innovation and delivering impactful customer engagement solutions. Each member brings unique skills and experience, united by a shared passion for helping businesses build stronger customer relationships.
Want to connect with us? Feel free to reach out!
