Mobile operators are experiencing hundreds of churned customers every year (14% average)
The strategies telecoms brands are using to stop customer churn have limited effect, with many subscribers still dissatisfied with communication methods.
Many telecoms brands are left asking: How do we successfully reduce churn and retain customers?
In this session, Thomas Westman, Commercial Director Telecom at Wiraya, will share his insights on how to tackle the biggest mistakes in churn management that drive customers away.
Attend this webinar to learn:
- How to boost CLV (Customer Lifetime Value) and NPS
- How to effectively reduce customer churn and turn around dissatisfied customers.
- How can AI help telecom operators reduce churn
- Learn about scalable and cost-effective solutions allowing brands to automate and communicate throughout the customer journey
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