On-Demand Webinar:
how to tackle the single
biggest mistake in Customer Experience

4 steps to customer experience success

Did you know that 80% of your company’s future revenue comes from 20% of your existing customers? And by working more customer focused you can increase your revenue by 10%.

Today’s customers are smart, connected, web-savvy, and fickle as hell. The battle of consumer’s attention is fierce, and the stakes are too high, to get away with delivering a mediocre experience. 71% of customers cite the main reason they’ve ditched a company as ”poor customer experience (CX)”, and a further 52% go on to tell friends about it.

So how do you tackle the single biggest mistake in CX?
 In 20 minutes, we will answer some of your question marks.

• How do you get your customers attention?
• How do you get your customers to make an action?
• How can you use data in every communication?
• How can you personalize the message?

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