Stay easily connected with your customers
Increase customer engagement with proactive and reactive communication
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Optimise your customer communication with the power of voice
The Insurance industry has seen a dramatic shift towards new ways of receiving payments from customers as well as the ways brands empower buyers and maintain trust and loyalty.
Payment reminders and paper invoices are significant moments in the customer journey that drastically affect the relationship your customer has with your brand.
However, we’re seeing a shift towards more proactivity, offering services that can turn your brand from being reactive to proactive with the right customer communication. Critical moments such as insurance reviews and the insurance renewal process are vital, because without the proper communication, you risk losing your customer.
Changes have to be made proactively, or else you risk moving further away from retaining your customer.
Communication overview
Wiraya can help you with...
The challenges we solve
Wiraya solves business critical communication challenges in the insurance industry and at key moments in the customer lifecycle.
The result? 4x times higher conversion leading to increased CLV and improved customer experience.
Welcome calls
Welcome new customers from the start
Info collection
Collect data from customers
Digital Payment
Convert customers from paper to e-invoice
Payment Reminders
Create a smooth payment experience
App Download
Increase the number of app downloads
Renew Contract
Proactively & reactively engage with customers to renew contracts
"We feel that Wiraya has exceeded our expectations and the response from our customers has been very positive! Our goal was to drive more traffic to our customer service as our customers felt that they wanted to hear from us more, so we had high hopes to automate the contact process, and are very happy with the results!"
Trusted with over 100 million customer interactions
Want to see how it works?
We’d love to show you in a demo.
Start increasing CLV with Wiraya today.
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